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Terms of Service

Last Updated: April 2026

Quote Requests

When you submit a quote request through our website, we will review it and respond within 24 hours. The quote is not binding until we confirm it in writing.

Our Services

We provide contract manufacturing for cleaning products including custom formulation, production, and packaging. All products are manufactured according to the specifications we agree on.

Confidentiality

Your product ideas, formulations, and business information will be kept confidential. We do not share client information with anyone outside our company.

Minimum Orders

Minimum order quantities vary depending on the product. We will discuss this with you during the quote process.

Payments

Payment terms will be agreed upon individually for each project. We will provide clear information about deposits and payment schedules.

Delivery

We will provide estimated delivery timelines. Actual delivery may vary based on production schedules. We will keep you informed throughout the process.

Quality

We take quality seriously. If you have any concerns about your products, please contact us within 30 days of delivery and we will work with you to resolve any issues.

Questions?

If you have any questions about these terms, contact us:

  • Email: info@novakimya.com.tr